eBay Selling Tips
Whether you realize it or not you may
be giving your auction visitors a reason not to buy your product or
service. And it could be just the smallest of issues that will cause
them to think twice about purchasing from your auction. As explained
in my book eBay Marketing Wholesale SourcePak building
customer trust in your auctions is the key to success. You must
remove any obstacles from your auction sales page so your visitors
will become bidders. Below you'll find our eBay Selling Tips to
help build customer trust in your auctions.
Is This Seller Trustworthy?
This is a question that all your serious eBay Auction visitors will ask
themselves. As they do not know you they are going to want to check
you out. But how will they do this? Well, the first thing they would
look for is your feedback rating. Feedback is a way eBay allows buyers
and sellers to rate their experiences with each other. If you have a
stellar feedback rating your visitor will feel you are trustworthy.
When you sell on eBay your goal should be to increase your auction
feedback and keep it positive.
Another way a visitor might check to
see if you are trustworthy is to click over to your about Me
Page. The about Me Page is a page you can create in your eBay account.
It allows you to give your potential bidders some background information
about you and your business. You can also include your feedback and other
listed eBay Auctions on this page as well. This is where you have a chance
to tell your potential bidder about yourself and your business, why he/she
should buy from you. I would highly recommend you take advantage of this and
create an about Me Page in your eBay account.
Also people may have questions
regarding your auction. So you could get an email asking about your
product or service. You should welcome this opportunity as a way to
show your potential bidder you are a real person. Take this time to
show your integrity, honesty, credibility, and expertise in your
product or service. Include on your auctions an email link and
tell your visitors that any inquires are welcome.
What About A Guarantee?
You always need some sort of guarantee for your product or service.
Again it will help to show your visitor you are a trustworthy business
person. Remember that your buyer assumes most of the risk here. He/she
is buying from someone that they have never met, a product that they
have only seen in a photo, and they must pay for that product in
advance of receiving it. A guarantee on your auctions, that is appropriate for
your product or service will help your visitor become a bidder.
How Do I Pay?
The more options you have for payment the more visitors will become
bidders. There are many means of payment. The normal being PayPal.
PayPal is an eBay company so having a PayPal payment button on your
eBay Auctions is an easy and free option to include on your auction sales
page. But besides PayPal you may want to consider excepting other
payment options as well when you sell on eBay.
What About Delivery?
Always fully disclose how your product or service is delivered and
your delivery charge. Whether you are sending it via the postal
service or a courier your bidder will want to know how he/she should
expect to receive the purchase and what the cost will be. You can
usually approximate deliver time and cost based on information you
obtain from your local post office or courier.
If you follow these eBay Selling
Tips you will build customer trust in your auctions and he/she
will more likely become a bidder. And more bidders means more profits
for you when you sell on eBay.
Check out our Marketing Auction
Book and discover for yourself how to turn your loose change into some Serious Cash with Online Auctions.
Copyright - Joe & Marie Clare
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